WORKING TOGETHER TOWARD SUCCESSFUL CLAIM OUTCOMES
The success of a claim outcome typically depends on good communication, expertise and strong working relationships with all parties involved. That’s why we’re so proud of our Claims Division here at Starpoint Risk Services.
Our goal is to work with you and your clients before a claim occurs. We want you and your clients to be well informed and prepared before a claim occurs so we pride ourselves on identifying risks, monitoring industry trends and recommending solutions. Ideally, we prefer to work with you as early as possible because by being actively engaged from the beginning, the outcome is always more successful – especially on large or more complicated claims.
Count on high-end claim expertise and support when you and your clients need us the most.
Working For You..
Our national practice provides a variety of claim services, including the following:
- Complex Claims Advocacy – Complex or difficult claims will often require a higher degree of attention, oversight and advocacy. This effort triggers a team approach between you, your client and our claims consultant. Setting a claims strategy early in the process ensures proper handling of the claims and sets reasonable expectations. Claims are reviewed to ensure that we advocate properly on behalf of the client.
- Claim Consulting – We will work closely to help in the design of a successful claims management program and the ongoing quality of service provided by our insurance carriers and/or TPAs (Third Party Administrators). Know that we will get involved when issues around communication, coordination or other relevant areas are somehow interfering with the successful outcome of the claim.
- TPA and IA Selection – Let our experienced professionals work with you and your clients to negotiate TPA (Third Party Administrator) and IA (Independent Adjuster) assignments. These selections are a critical component of an overall placement and risk management program.
- Claims Administration – When requested, we can monitor claims for our clients through our Claims Division.